Effective Date: October 14, 2023
Welcome to HELVARITH's Refund Terms policy. Your satisfaction is our priority, and we are committed to providing transparent and fair refund practices. Please review our refund terms carefully to ensure you understand your rights and responsibilities.
HELVARITH is committed to ensuring that our products and services meet your expectations. If you are not satisfied with a purchase, you may be eligible for a refund or exchange subject to the conditions outlined below.
Refund requests must be made within 30 days of purchase. To qualify for a refund, the following conditions must be met:
Certain items cannot be refunded, including:
Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 123 Business Park, Suite 100, Anytown, USA.
To return your product, you should mail your product to: 123 Business Park, Suite 100, Anytown, USA. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
For further inquiries, please contact our customer service team at [email protected].